Error message when you try to open any tool that is part of the Project Toolset in Groove Workspace: "An error occurred while opening this tool" (916400)


The information in this article applies to:

  • Groove Workspace 2.5 Project Edition

SYMPTOMS

In Groove Workspace, when you try to open any tool that is part of the Project Toolset, you may receive the following error message:
An error occurred while opening this tool

CAUSE

This problem occurs if the local contact store for the Project Toolset is corrupted.

RESOLUTION

To resolve this issue, you must delete the local corrupted copy of the workspace. Then, you must ask the workspace manager to reinvite you to the workspace.

MORE INFORMATION

This problem does not occur if you are running Groove Virtual Office 3.x. However, if the problem has already occurred, you cannot repair the workspace by upgrading to Groove Virtual Office.
Modification Type:MajorLast Reviewed:7/12/2006
Keywords:kbExpertiseInter kbtshoot KB916400 kbAudKnowledgeWorker
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