The automatic upgrade prompt that is triggered by Groove when you add a Groove Workspace tool or a Groove Virtual Office tool into an older workspace does not work for a Groove 1.1 member (916351)

The information in this article applies to:

Groove Workspace 2.5 Preview Edition
Groove Workspace 2.5 Professional Edition
Groove Workspace 2.5 Project Edition
Groove Workspace 2.5 Standard Edition
Groove Virtual Office 3.0 File Sharing Edition
Groove Virtual Office 3.0 Professional Edition
Groove Virtual Office 3.0 Project Edition
Groove Virtual Office 3.0 Trial Edition
Groove Virtual Office 3.1 File Sharing Edition
Groove Virtual Office 3.1 Professional Edition
Groove Virtual Office 3.1 Project Edition
Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

Consider the following scenario. You add a Groove Workspace tool or a Groove Virtual Office tool to a workspace. However, a Groove 1.1 user is a member of the workspace to which you added the tool.

Because you added the tool, the Groove 1.1 user receives a prompt to upgrade their version of Groove. The user clicks Yes in the prompt to upgrade their version of Groove. However, the user's version of Groove is not updated.

CAUSE

This problem occurs because of a limitation in Groove 1.1. This problem cannot be resolved by later versions of Groove.

WORKAROUND

To work around this problem, have the Groove 1.1 user manually upgrade their version of Groove from one of the following locations:

the Groove Web site
an installation CD

Modification Type:	Minor	Last Reviewed:	7/8/2006
Keywords:	kbprb kbExpertiseInter kbtshoot KB916351 kbAudKnowledgeWorker