You may see yourself as being offline when other people see you as being online in Groove Workspace 2.x (916336)



The information in this article applies to:

  • Groove Workspace 2.5 Preview Edition
  • Groove Workspace 2.5 Professional Edition
  • Groove Workspace 2.5 Project Edition
  • Groove Workspace 2.5 Standard Edition

SYMPTOMS

You may see yourself as being offline when other people see you as being online in Groove Workspace 2.x.

CAUSE

This problem occurs when you decide to show your online presence only to Groove users in your My Contacts list, and your own identity is not listed as a contact.

RESOLUTION

To resolve this problem, modify your presence settings, or add your identity to your My Contacts list.

To modify your presence settings, follow these steps:
  1. Click Go To, and then click My Accounts.
  2. Click all Groove users listed in My Contacts under Show your online presence to, and then click to select either all Groove users in your shared spaces or everyone.
To add your identity to your My Contacts list, follow these steps:
  1. Click Go To, and then click My Contacts.
  2. Click Add Contact.
  3. Under Look in, click to select Known Groove Contacts.
  4. Click to select your identity from the list and then click Add.

STATUS

This problem was corrected in Groove Virtual Office 3.x.

Modification Type:MajorLast Reviewed:6/21/2006
Keywords:kbprb kbExpertiseInter kbtshoot KB916336 kbAudKnowledgeWorker