You must have administrative credentials to install Groove on a computer that is running Windows XP, Windows 2000, or Windows NT (916334)

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Immediately after you install Groove as a user who has administrative credentials, log on to Windows again as the administrator to complete some service registrations and other actions. After Groove is successfully installed, you do not have to log on as an administrator to run Groove. You can use Groove as a standard user as long as the Windows account has read/write permission to the Groove data directories and program directory. The default locations of these directories vary depending on the operating system and the version of Groove that you are using:

• Groove 1.3 on a computer that is running any operating system:

  C:\Program Files\Groove\data

• Groove Workspace 2.0 and later versions of Groove on a computer that is running Windows NT:

  C:\Program Files\Groove Networks\Groove
  C:\WINNT\Profiles\<username>\Application Data\Groove Networks\Groove

• Groove Workspace 2.0 and later versions of Groove on a computer that is running Windows 2000:

  C:\Program Files\Groove Networks\Groove
  C:\Documents and Settings\<username>\Application Data\Groove Networks\Groove

• Groove Workspace 2.0 and later versions of Groove on a computer that is running Windows XP:

  C:\Program Files\Groove Networks\Groove
  C:\Documents and Settings\<username>\Application Data\Groove Networks\Groove
  C:\Documents and Settings\All Users\Application Data\Groove Networks\Groove

If the Windows account does not have read/write permission to these directories, contact the system administrator.

Error messages

The following error messages indicate that you have insufficient permissions to install Groove:

• Error message 1
  Error: Setup Failed to Launch installation engine: Class Not Registered
• Error message 2
  Error extracting support files: Access denied

The following error messages indicate that you have insufficient permissions to run Groove:

• Error message 3
  Groove Error
• Error message 4
  Cannot open database c:\Program Files\Groove Networks\Groove\Data\Schema.xss (80070005) HRESULT 0x80004005
• Error message 5
  Access is denied

Note You cannot continue to install or run Groove when you receive any of these error messages.