You cannot reopen a Word document from the Word File menu or from My Recent Documents if you open the Word document from the Groove Files tool (916323)
The information in this article applies to:
- Groove Virtual Office 3.1 File Sharing Edition
- Groove Virtual Office 3.1 Professional Edition
- Groove Virtual Office 3.1 Project Edition
- Groove Virtual Office 3.1 Trial Edition
- Groove Virtual Office 3.0 File Sharing Edition
- Groove Virtual Office 3.0 Professional Edition
- Groove Virtual Office 3.0 Project Edition
- Groove Virtual Office 3.0 Trial Edition
SYMPTOMS
If you open a Microsoft Word document from the Groove Files tool and then close the document, you cannot reopen the document from the Word
File menu or from My Recent Documents on the Start menu.CAUSE This issue occurs because the document is no longer in the same location after you open and close the document from the Groove Files tool. When
you open a file from a standard Groove workspace by using another program, Groove
creates a temporary copy of that file for the other program. This file copy is not encrypted. When you close the file or exit Groove, Groove deletes
that temporary file. If the file is locked and
cannot be deleted, you receive a warning message from Groove. WORKAROUNDIf you want to access files from
both Groove and from other programs, use a Groove File
Sharing workspace. Groove File
Sharing workspaces use standard files in a
designated location in the file system. These files are not encrypted. Note We do not recommend that you use Groove File
Sharing workspaces for very high volume
situations, such as situations that include a typical My Documents folder. For more
information about Groove File
Sharing workspaces and folder synchronization, visit the following Groove Web site:
| Modification Type: | Major | Last Reviewed: | 6/19/2006 |
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| Keywords: | kbExpertiseInter kbtshoot KB916323 kbAudKnowledgeWorker kbAudEndUser |
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