You cannot install software update 898461 in Windows XP (916246)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

When you use Automatic Updates or the Windows Update Web site to try to install software update 898461 in Microsoft Windows XP, the installation fails. The Windows Update History log shows that the update installation was canceled.

CAUSE

This issue can occur if there is a problem with the Spupdsvc.exe file. The path of the file is %windir%:\Windows\System32\Spupdsvc.exe.

Note %windir% is a placeholder for the folder where Windows is installed.

RESOLUTION

To resolve this issue, rename the Spupdsvc.exe file to a different file name, such as SpupdsvcOld.exe.
Modification Type:MajorLast Reviewed:5/24/2006
Keywords:kbwindowsupdate kbtshoot kbprb KB916246 kbAudEndUser
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