The last instance of the series is not seen when you create a recurring appointment in Outlook Web Access (915872)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

You use Outlook Web Access on a computer that is running Microsoft Exchange Server 2003. When you create a recurring appointment, the last instance of the series is not seen. Additionally, the last instance of the series is not seen when you accept a similar recurring appointment by using Outlook Web Access, the Auto Accept Agent, or a CDO program.

This problem occurs when all the following conditions are true:
  • The last instance of the series occurs on the first day of a month.
  • The local time zone is ahead of Coordinated Universal Time (Greenwich Mean Time). That is, the local time zone is Coordinated Universal Time + xx.xx hours, where xx.xx is the number of hours and minutes that the local time is ahead of Coordinated Universal Time.
  • You create the recurring appointment by using the End by option.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Microsoft Exchange Server 2003 Service Pack 2 (SP2)

Prerequisites

You must install Exchange Server 2003 SP2 before you apply the hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Excdo.dll6.5.7651.153,630,08004-Apr-200617:02x86

Microsoft Exchange Server 2003 Service Pack 1 (SP1)

Prerequisites

You must install Exchange Server 2003 SP1 before you apply the hotfix.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart the computer after you apply the hotfix. However, the Microsoft Exchange Information Store Service and all dependent services will be restarted.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Excdo.dll6.5.7234.73,648,00017-Apr-200614:59x86SP1
Mdbmsg.dll6.5.7234.73,269,63218-Apr-200602:27x86SP1
Redir.aspNot applicable3,30429-Jan-200620:50Not applicableSP1
Store.exe6.5.7234.75,201,40818-Apr-200603:08x86SP1

WORKAROUND

To work around this problem, use the End after x occurrences option when you create the recurring appointment, where x is any numeral. Do this instead of using the End by option. In Microsoft Outlook, this option is available in the Task Recurrence dialog box, under the Range of Recurrence section.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about the naming schema for Exchange software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbExchange2003sp1fix kbQFE kbfix kbBug kbhotfixserver kbpubtypekc KB915872 kbAudITPRO
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