Error message when you use MMC 3.0: "MMC has detected error in a snap-in" (915797)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Enterprise Edition
SYMPTOMSWhen you try to expand the Scripts (Startup/Shutdown) node in the Group Policy Object Editor tool, you may receive the following error message:
MMC has detected an error in a snap-in. It is recommended that you shut down and restart MMC
This error message contains the following options:
Report this error to Microsoft and then shut down MMC
Continue running and ignore errors with this snap-in for the rest of the session
Continue running and always ignore errors with this snap-in, regardless of user or session CAUSEThis problem may occur when Microsoft Management Console (MMC) 3.0 is installed on the computer. MMC 3.0 has a new feature that tracks memory-related errors in snap-ins. Therefore, MMC 3.0 detects a memory-related error in the Group Policy Object Editor tool that had been previously undetected.
Because the error described in the symptoms section does not affect any functionality, the error was not detected in earlier versions of MMC.
RESOLUTIONHotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. PrerequisitesNo prerequisites are required. Restart requirementYou must restart your computer after you apply this hotfix. Hotfix replacement informationThis hotfix does not replace any other hotfixes. File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, 32-bit versions |
| Gptext.dll | 5.2.3790.2656 | 235,008 | 09-Mar-2006 | 12:28 | x86 |
Windows Server 2003, x64 versions |
| Gptext.dll | 5.2.3790.2656 | 326,656 | 09-Mar-2006 | 23:37 | x64 | SP1 | SP1QFE | | Wgptext.dll | 5.2.3790.2656 | 235,008 | 09-Mar-2006 | 23:37 | x86 | SP1 | WOW |
Windows Server 2003, IA-64 versions |
| Gptext.dll | 5.2.3790.2656 | 569,344 | 09-Mar-2006 | 23:37 | IA-64 | SP1 | SP1QFE | | Wgptext.dll | 5.2.3790.2656 | 235,008 | 09-Mar-2006 | 23:37 | x86 | SP1 | WOW |
WORKAROUNDTo work around this problem, click Continue running and always ignore errors with this snap-in, regardless of user or session, and then click OK to accept your selection. The error message will not appear again for this error in the Group Policy Object Editor tool.STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Minor | Last Reviewed: | 7/26/2006 |
|---|
| Keywords: | kbQFE kbHotfixServer kbWinServ2003preSP2fix kbBug kbfix kbpubtypekc KB915797 kbAudITPRO |
|---|
|