Error message when you try to change the "Authentication trusted" setting in BizTalk Server 2006 and in BizTalk Server 2004: "This service account logon is already used by another BizTalk Host instance" (915688)


The information in this article applies to:

  • Microsoft BizTalk Server 2006 Standard Edition
  • Microsoft BizTalk Server 2006 Enterprise Edition
  • Microsoft BizTalk Server 2006 Developer Edition
  • Microsoft BizTalk Server 2004 Standard Edition
  • Microsoft BizTalk Server 2004 Partner Edition
  • Microsoft BizTalk Server 2004 Enterprise Edition
  • Microsoft BizTalk Server 2004 Developer Edition

SYMPTOMS

When you try to change the Authentication trusted setting in the BizTalk Administration Console for a BizTalk host, you may receive an error message that is similar to the following in Microsoft BizTalk Server 2006 and in BizTalk Server 2004:
This service account logon is already used by another BizTalk Host instance with a different authentication trusted setting. The same logon cannot be used by both trusted and non-trusted BizTalk Hosts. Specify a different logon.

CAUSE

This issue occurs if the BizTalkServerApplication and the BizTalkServerIsolatedUser host instances are configured to use the same logon identity.

WORKAROUND

To work around this issue, use one of the following methods.

Method 1: Delete and then re-create a host instance

To work around this issue, delete one of the host instances that uses the logon identity. Change the Authentication trusted setting for the remaining host that uses the logon identity. Then re-create the host instance that you deleted, and configure the new host instance with the appropriate Authentication trusted setting.

Method 2: Modify the identity for a host

To work around this issue, change the logon identity for one of the host instances, modify the Authentication trusted setting for both hosts, and then restore the original logon identity for the host instance that you changed.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:4/11/2006
Keywords:kbBTSAdmin kbBTS kbtshoot kbprb KB915688 kbAudDeveloper kbAudITPRO
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