Error message when you try to import your account to a second computer in Groove: "NTVDM CPU has encountered an illegal instruction" (915676)

The information in this article applies to:

Groove Virtual Office 3.0 File Sharing Edition
Groove Virtual Office 3.0 Professional Edition
Groove Virtual Office 3.0 Project Edition
Groove Virtual Office 3.0 Trial Edition
Groove Virtual Office 3.1 File Sharing Edition
Groove Virtual Office 3.1 Professional Edition
Groove Virtual Office 3.1 Project Edition
Groove Virtual Office 3.1 Trial Edition
Groove Workspace 2.5 Preview Edition
Groove Workspace 2.5 Professional Edition
Groove Workspace 2.5 Project Edition
Groove Workspace 2.5 Standard Edition

SYMPTOMS

When you try to import your account to a second computer in Groove Workspace or in Groove Virtual Office, you receive the following error message:

NTVDM CPU has encountered an illegal instruction.

CAUSE

This issue occurs because the second computer runs an incorrect version of the Command.com file.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

245184 NTVDM CPU has encountered an illegal instruction

MORE INFORMATION

When you want to use your Groove Virtual Office 3.x account on the second computer, make sure that Groove is configured correctly for use on multiple computers.

For more information about how to use Groove on multiple computers, visit the following Groove Networks Web site:

http://docs.groove.net/htmldocs/guide/platform/accounts/accounts_computers/accounts_computers_multiple_install.htm

Modification Type:	Major	Last Reviewed:	8/4/2006
Keywords:	kbprb kbExpertiseInter kbtshoot KB915676 kbAudDeveloper kbAudKnowledgeWorker