Error message when you upgrade from Groove Workspace 2.1: "Internal error" (915668)


The information in this article applies to:

  • Groove Workspace 2.5 Preview Edition
  • Groove Workspace 2.5 Professional Edition
  • Groove Workspace 2.5 Project Edition
  • Groove Workspace 2.5 Standard Edition

SYMPTOMS

Consider the following scenario. You use your Groove account on multiple computers. You upgrade Groove on one computer while the account is online on a second computer. You are prompted to upgrade Groove on the second computer also. In this scenario, if you upgrade from Groove Workspace 2.1, you may receive the following error message:
Internal error.

WORKAROUND

To work around this issue, complete the installation on the second computer, and then restart Groove. You receive the following message: You must restart Groove to complete the component upgrade. Do you wish to restart Groove now? Click Yes. Groove then restarts correctly.
Modification Type:MajorLast Reviewed:6/14/2006
Keywords:kbprb kbExpertiseInter kbtshoot KB915668 kbAudDeveloper kbAudKnowledgeWorker
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