Error message when you install Groove on a Windows 2000-based computer and then restart computer: "Access is Denied" (915524)

The information in this article applies to:

Groove Workspace 2.5 Preview Edition
Groove Workspace 2.5 Professional Edition
Groove Workspace 2.5 Project Edition
Groove Workspace 2.5 Standard Edition
Groove Virtual Office 3.0 File Sharing Edition
Groove Virtual Office 3.0 Professional Edition
Groove Virtual Office 3.0 Project Edition
Groove Virtual Office 3.0 Trial Edition
Groove Virtual Office 3.1 File Sharing Edition
Groove Virtual Office 3.1 Professional Edition
Groove Virtual Office 3.1 Project Edition
Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

When you install Groove Virtual Office or Groove Workspace on a Microsoft Windows 2000-based computer and then restart the computer, you receive the following error message:

Access is Denied

CAUSE

This issue occurs if you install Groove and then restart the computer but do not log on to Windows as an administrator to complete the installation.

RESOLUTION

To resolve this issue, log on a Windows administrator to enable components to be registered after the computer is restarted. After the components are registered, the installation process is finished. Then, you may switch to a non-administrator Windows logon.

Modification Type:	Major	Last Reviewed:	4/7/2006
Keywords:	kbExpertiseInter kbtshoot KB915524 kbAudKnowledgeWorker