FIX: Error message when you use push distribution in Windows Media Encoder 9 Series: "0xC00D0005 There is no connection established with the Windows Media server" (915483)

SYMPTOMS

Consider the following scenario:

You use push distribution in Microsoft Windows Media Encoder 9 Series.
Because of network conditions, the encoder loses the connection to the server that is running Microsoft Windows Media Services 9 Series.

In this scenario, the encoder may not reconnect. When this problem occurs, you may receive the following error message:

0xC00D0005: There is no connection established with the Windows Media server. The operation failed.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Download information

The following file is available for download from the Microsoft Download Center:

Download the WindowsMedia9-KB915483-x86-INTL.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File name	File version	File size	Date	Time	Platform
Wmenceng.dll	9.0.0.3347	1,554,944	21-Feb-2006	07:09	x86

MORE INFORMATION

For more information about the push reconnect feature of the encoder, click the following article number to view the article in the Microsoft Knowledge Base:

895182 FIX: Updates to the behavior of the Windows Media Encoder 9 Series

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates