You do not receive an error message that states that you used the wrong PIN when you connect to a wireless 802.1X network by using EAP-TLS on Windows XP-based computer (915428)



The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional

SYMPTOMS

Consider the following scenario. On a Microsoft Windows XP-based computer, you connect to a wireless 802.1X network by using a smart card together with Extensible Authentication Protocol with Transport Level Security (EAP-TLS) and certificates for authentication. When you log on by using the correct personal identification number (PIN), you can connect successfully. When you log on by using the wrong PIN, you cannot connect. However, in this scenario, you do not receive an error message that states that you used the wrong PIN.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Ndisuio.sys5.1.2600.285814,59228-Feb-200600:09x86SP2
Netshell.dll5.1.2600.28581,705,47228-Feb-200604:41x86SP2
Wzcdlg.dll5.1.2600.2858383,48828-Feb-200604:41x86SP2
Wzcsapi.dll5.1.2600.285852,73628-Feb-200604:41x86SP2
Wzcsvc.dll5.1.2600.2858474,62428-Feb-200604:41x86SP2
Note After you install this hotfix, you receive the following error message when you log on by using the wrong PIN:
The supplied PIN is incorrect.
You also receive this error message when you log on by using the correct PIN if the smart card PIN has become locked. The smart card PIN can become locked after you enter the wrong PIN a certain number of times.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MajorLast Reviewed:3/17/2006
Keywords:kbQFE kbExpertiseBeginner kbHotfixServer KB915428 kbAudEndUser