A distributed application stops responding, or the network connection fails after you install Microsoft Security Update MS04-031 (915365)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Standard Edition
    • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
  • Microsoft Windows 2000 Server SP4, when used with:
    • Microsoft Windows 2000 Server
    • Microsoft Windows 2000 Professional
    • Microsoft Windows 2000 Advanced Server

SYMPTOMS

When you are using a distributed application, you experience one of the following symptoms:
  • The application stops responding.
  • The network connection fails. The client application cannot communicate with the server application.

These symptoms occur when the following conditions are true:
  • The distributed application is using the Network Dynamic Data Exchange (NetDDE) protocol.
  • Microsoft Security Update MS04-031 is installed on the computer.
For more information about Microsoft Security Update MS04-031, click the following article number to view the article in the Microsoft Knowledge Base:

841533 MS04-031: Vulnerability in NetDDE could allow remote code execution

CAUSE

This problem occurs because there is a problem in the Netdde.exe file that is introduced in Microsoft Security Update MS04-031.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Microsoft Windows Server 2003 Service Pack 1 (SP1), Microsoft Windows XP Service Pack 2 (SP2), or Microsoft Windows 2000 Server Service Pack 4 (SP4) installed on the computer. For more information about how to obtain the latest service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

For more information about how to obtain the latest service pack for Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

For more information about how to obtain the latest service pack for Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Note Windows Server 2003 SP1 is included in the x64-based versions of Windows Server 2003.

Restart requirement

You must restart the computer if the Netdde.exe file is being used.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit x86-based versions with SP1

File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nddenb32.dll5.2.3790.265118,94402-Mar-200617:43x86SP1SP1QFE
Netdde.exe5.2.3790.2651110,08002-Mar-200602:33x86SP1SP1QFE

Windows Server 2003, 64-bit Itanium-based versions with SP1

File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nddenb32.dll5.2.3790.265144,54402-Mar-200602:11IA-64SP1Not Applicable
Netdde.exe5.2.3790.2651305,66402-Mar-200602:11IA-64SP1Not Applicable
Wnddenb32.dll5.2.3790.265118,94402-Mar-200602:11x86SP1WOW
Wnetdde.exe5.2.3790.2651110,08002-Mar-200602:11x86SP1WOW

Windows Server 2003, x64-based versions

File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nddenb32.dll5.2.3790.265125,60002-Mar-200602:11x64SP1Not Applicable
Netdde.exe5.2.3790.2651160,76802-Mar-200602:11x64SP1Not Applicable
Wnddenb32.dll5.2.3790.265118,94402-Mar-200602:11x86SP1WOW
Wnetdde.exe5.2.3790.2651110,08002-Mar-200602:11x86SP1WOW

Windows XP, 32-bit x86-based versions with SP2

File nameFile versionFile sizeDateTimePlatformSP requirement
Nddenb32.dll5.1.2600.286818,94416-Mar-200604:58x86SP2
Netdde.exe5.1.2600.2868111,10416-Mar-200601:03x86SP2

Windows 2000 Server, 32-bit x86-based versions with SP4

File nameFile versionFile sizeDateTimePlatform
Nddenb32.dll5.0.2195.707917,16801-Mar-200604:10x86
Netdde.exe5.0.2195.7079110,35201-Mar-200602:08x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbBug kbfix kbQFE kbWin2000preSP5fix kbhotfixserver kbpubtypekc KB915365 kbAudITPRO
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