You cannot install the Brazilian or Russian version of Windows Server 2003 on a computer that uses a SATA RAID controller (915352)



The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

You try to install the Brazilian or Russian version of Microsoft Windows Server 2003 on a computer that uses a Serial Advanced Technology Attachment (SATA) RAID controller. However, the installation operation stops unexpectedly in this situation. Additionally, you receive an error message on a blue screen after you finish installing the required RAID driver from a floppy disk.

Notes
  • An Adaptec 2410SA controller is an example of the SATA RAID controller in question.
  • This problem does not occur in the English-language versions of Windows Server 2003.
  • To install a RAID driver from a floppy disk during the Windows Server 2003 installation operation, press F6.

CAUSE

This problem occurs because there is a problem in the Txtsetup.sif file in the Brazilian and Russian versions of Windows Server 2003

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

Brazilian version
File nameFile versionFile sizeDateTimePlatform
Txtsetup.sifNot Applicable473,47820-Feb-200603:14Not Applicable
Russian version
File nameFile versionFile sizeDateTimePlatform
Txtsetup.sifNot Applicable473,95720-Feb-200603:14Not Applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

You have to integrate this hotfix into the original Windows Server 2003 CD. To do this, use one of the following methods:
  • Replace the original Txtsetup.sif file on the CD, and then burn a new CD.
  • When you run the setup command, use the /m switch, as follows:

    Winnt32.exe /m <path of the new Txtsetup.sif file>

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:9/22/2006
Keywords:kbBug kbfix kbQFE kbhotfixserver kbpubtypekc KB915352 kbAudITPRO