Error message when you start the DHCP Client service on a Windows XP-based computer: "Error 1075" (915162)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Tablet PC Edition
Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

SYMPTOMS

Consider the following scenario. You restart a Microsoft Windows XP-based computer. You notice that the Dynamic Host Configuration Protocol (DHCP) Client service does not start. Then, you try to start this service by using the Services snap-in. When this scenario occurs, you receive the following error message:
Error 1075: The dependency service does not exist or has been marked for deletion
Additionally, an event that is similar to the following is logged in the System event log:Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7003
Date: Date
Time: Time
User: N/A
Computer: Computer Name
Description:
The DHCP Client service depends on the following nonexistent service: Service Name
For more information, see Help and Support Center at http://support.microsoft.com.

CAUSE

This problem occurs when the following conditions are true:
  • An application adds itself as a DHCP Client service dependency during installation.
  • Then, the application is uninstalled incorrectly.
When these conditions are true, the application services are left as dependencies.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, use one of the following methods:
  • Reinstall or repair the missing application.
  • Install the DHCP Client service dependency in the registry. To do this, follow these steps:
    1. Click Start, click Run, type regedit in the Open box, and then click OK.
    2. In Registry Editor, locate and then click the following registry subkey:

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dhcp

    3. Right-click the DependOnService entry, and then click Modify.
    4. In the Value data box, delete the service that is described in the event that appears in the "Symptoms" section.

      Note Typically, the only services that are in the DependOnService entry are the following services:
      • Tcpip
      • Afd
      • NetBt
    5. Close Registry Editor, and then restart the computer.
Modification Type:MajorLast Reviewed:9/22/2006
Keywords:kbDHCP kbNetworkConnectivity kbExpertiseBeginner kbtshoot kbfix kberrmsg kbprb KB915162 kbAudEndUser
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