You cannot access the field mappings area for the Invoice Product, Order Product, Opportunity Product, and Quote Product entities in Microsoft Dynamics CRM 3.0 (914921)

RESOLUTION

• Opportunity Product to Invoice Product
• Opportunity Product to Order Product
• Opportunity Product to Quote Product
• Quote Product to Order Product
• Order Product to Invoice Product

1. Start Microsoft Internet Explorer on the computer that is running Microsoft Dynamics CRM 3.0 Server.
2. Type the following URL in the Address box of Internet Explorer:

   http://localhost/MSCRMServices/EntityMap.asmx

3. Click RetrieveEntityMaps.
4. Type the schema name for a source entity in the entityName box, and then click Invoke. The source entity is the entity from which data is mapped. The following are the schema names for the source entities:
   • The schema name for the Order Product entity is salesorderdetail.
   • The schema name for Invoice Product entity is invoicedetail.
   • The schema name for Opportunity Product entity is opportunityproduct.
   • The schema name for Quote Product entity is quotedetail.
5. A new window opens that contains XML text. Copy the entitymapid GUID that comes before the sourceentityname and targetentityname XML elements for the source and target entities that you want to map.
   
   Note You can find the entitymapid GUID in the entitymapid XML element. The entitymapid GUID is similar to the following GUID:

   {1C4EC80A-AE71-DA11-AAAA-000D56C2E08A}

   Assume that you type opportunityproduct in the entityName box before you clicked Invoke. In this case, the XML text that is displayed in the new window is similar to the following.
   
   Note The GUIDs are different in every environment.

     <?xml version="1.0" encoding="utf-8" ?> 
   - <BusinessEntityCollection xmlns="http://schemas.microsoft.com/crm/2006/WebServices">
   - <entitymaps entity="EntityMap" morerecords="0" paging-cookie="" version="3.0">
   - <entitymap>
     <entitymapid>{1C4EC80A-AE71-DA11-AAAA-000D56C2E08A}</entitymapid> 
     <sourceentityname>opportunityproduct</sourceentityname> 
     <targetentityname>quotedetail</targetentityname> 
     </entitymap>
   - <entitymap>
     <entitymapid>{B04EC80A-AE71-DA11-AAAA-000D56C2E08A}</entitymapid> 
     <sourceentityname>opportunityproduct</sourceentityname> 
     <targetentityname>salesorderdetail</targetentityname> 
     </entitymap>
   - <entitymap>
     <entitymapid>{F54EC80A-AE71-DA11-AAAA-000D56C2E08A}</entitymapid> 
     <sourceentityname>opportunityproduct</sourceentityname> 
     <targetentityname>invoicedetail</targetentityname> 
     </entitymap>
     </entitymaps>
     </BusinessEntityCollection>
   

6. Start another instance of Internet Explorer, and then type the following URL in the Address box:

   http://localhost/Tools/SystemCustomization/Relationships/Mappings/mappingList.aspx?mappingId=

7. Paste the GUID that you copied in step 5 after the equal sign of the URL in the Address box. The Address box now contains text that is similar to the following:

   http://localhost/Tools/SystemCustomization/Relationships/Mappings/mappingList.aspx?mappingId={1C4EC80A-AE71-DA11-AAAA-000D56C2E08A}

   Note You may have to add a colon (:) and a port number after localhost if a Microsoft Dynamics CRM 3.0 Web site is not on port 80.
8. When you press ENTER to locate the URL, the mapping page for the source and target entity opens. When you click New, a new page opens where you can confirm the mapping that you are editing.