The same Groove account will become unsynchronized on two different operating systems on the same multiple-boot computer (914702)

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You cannot use the same Groove account on two different operating systems on the same multiple-boot computer.

Groove tracks communications by using a single DeviceURL for the physical device. For standard Groove products, the device is a computer. By using this device-based design, Groove communications can continue to send or receive data on behalf of Groove accounts that exist under Microsoft Windows accounts that are not currently logged on. This functionality enables two Groove users who are never logged on to Windows at the same time, and therefore never online at the same time, to still be able to communicate by using Groove.

However, every operating system on a particular computer has a separate set of Groove accounts in the directories for the operating system. Because of this directory separation, if you have the same Groove account under different operating systems on the same computer, you will have multiple copies of each workspace on the hard disk. Additionally, you will have multiple copies of the account because accounts in Groove are stored as a special type of workspace.

The initial importing of the account will appear to work. However, because the DeviceURL is stored for each computer, and because the ContactURLs for identities for the same Groove account are the same for the multiple operating systems, Groove will not perceive changes to workspaces or contacts as data that it must transmit.

Because nothing is ever sent to the Groove relay for the other instance of the account, the two installations will become increasingly unsynchronized. Transferring the account to a second computer will not help.