When you delete the Groove data directories, your Groove account and your Groove workspaces are also deleted (914690)


The information in this article applies to:

  • Groove Workspace 2.5 Preview Edition
  • Groove Workspace 2.5 Professional Edition
  • Groove Workspace 2.5 Project Edition
  • Groove Workspace 2.5 Standard Edition
  • Groove Virtual Office 3.0 File Sharing Edition
  • Groove Virtual Office 3.0 Professional Edition
  • Groove Virtual Office 3.0 Project Edition
  • Groove Virtual Office 3.0 Trial Edition
  • Groove Virtual Office 3.1 File Sharing Edition
  • Groove Virtual Office 3.1 Professional Edition
  • Groove Virtual Office 3.1 Project Edition
  • Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

When you delete the Groove data directories, your Groove account and your Groove workspaces are also deleted.

WORKAROUND

If the Groove data directories are deleted, you will have to create a new account if you do not have an account backup. If the workspaces that were deleted included other members, ask the other members to invite your new account to the workspace.

MORE INFORMATION

To prevent data loss, create a backup copy of your Groove account. For more information, visit the following Groove Networks Web site:

http://docs.groove.net/htmldocs/guide/platform/accounts/accounts_account/accounts_account_backing_up.htm

Additionally, archive workspaces that do not include other members. For more information, visit the following Groove Networks Web site:

http://docs.groove.net/htmldocs/guide/platform/spaces/spaces_managing/saving_a_shared_space.htm

Modification Type:MajorLast Reviewed:3/24/2006
Keywords:kbExpertiseInter kbtshoot KB914690 kbAudKnowledgeWorker
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