Error message when you use Groove on a computer that is running an unsupported Windows NT 4.0 service pack: "Invalid access to memory location" (914685)


The information in this article applies to:

  • Groove Workspace 2.5 Preview Edition
  • Groove Workspace 2.5 Professional Edition
  • Groove Workspace 2.5 Project Edition
  • Groove Workspace 2.5 Standard Edition
  • Groove Virtual Office 3.0 File Sharing Edition
  • Groove Virtual Office 3.0 Professional Edition
  • Groove Virtual Office 3.0 Project Edition
  • Groove Virtual Office 3.0 Trial Edition
  • Groove Virtual Office 3.1 File Sharing Edition
  • Groove Virtual Office 3.1 Professional Edition
  • Groove Virtual Office 3.1 Project Edition
  • Groove Virtual Office 3.1 Trial Edition

SYMPTOMS

When you use Groove Virtual Office or Groove Workspace, you receive the following error message:
Invalid access to memory location
HRESULT: 0X800703E6
Process: Groove.exe (ID: 115(0X00000073))
Thread ID: 114 (0X00000072))

CAUSE

This issue occurs if you use Groove on a computer that is running an unsupported Microsoft Windows NT 4.0 service pack.

RESOLUTION

To resolve this issue, use Groove on a computer that is running a supported version of Microsoft Windows.
Modification Type:MajorLast Reviewed:3/28/2006
Keywords:kbExpertiseInter kbtshoot KB914685 kbAudKnowledgeWorker
©2004 Microsoft Corporation. All rights reserved.