You receive a message that states that the user must upgrade Groove when you invite a user to join a workspace (914683)
The information in this article applies to:
- Groove Virtual Office 3.1 File Sharing Edition
- Groove Virtual Office 3.1 Professional Edition
- Groove Virtual Office 3.1 Project Edition
- Groove Virtual Office 3.1 Trial Edition
- Groove Virtual Office 3.0 File Sharing Edition
- Groove Virtual Office 3.0 Professional Edition
- Groove Virtual Office 3.0 Project Edition
- Groove Virtual Office 3.0 Trial Edition
- Groove Workspace 2.5 Standard Edition
- Groove Workspace 2.5 Project Edition
- Groove Workspace 2.5 Professional Edition
- Groove Workspace 2.5 Preview Edition
SYMPTOMSWhen you invite a user who is using an earlier version of Groove to join a workspace, you receive a message that states that the user must upgrade Groove to join the workspace.CAUSEThis issue occurs if the user is using a version of Groove that is earlier than the version that is required by the workspace template. When you create a workspace, the workspace template for a specific version of Groove is used. Tools from this version are added to the template. WORKAROUNDTo work around this issue, use either of the following methods: - Ignore this message. And, send the invitation. The other user will receive a message that states that they must upgrade Groove to join the workspace.
- When you create a workspace, click Advanced in the Create New Workspace dialog box, and then enter an earlier version of Groove in the Invitees need at least box.
Note If you enter an earlier version of Groove when you create a workspace, the workspace template from the earlier version is used. Users who are using the earlier version of Groove will be able to access the workspace without upgrading Groove. However, the workspace features will be limited to the features of the earlier version of Groove.
| Modification Type: | Major | Last Reviewed: | 3/24/2006 |
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| Keywords: | kbExpertiseInter kbtshoot KB914683 kbAudKnowledgeWorker |
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