How to find contact information in Groove (914620)

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Before you can use Groove with other people, either you must find them, or they must find you. When you find people in Groove, you obtain their Groove contact information so that you can initiate Groove activities, such as sending messages and invitations to workspaces. The best methods that you can use to find Groove contact information are as follows:

• Use traditional e-mail.
• Search the public Groove directory.
• Search your organization's private directory.

How to use e-mail to obtain contact information

Other Groove users can send their contact information to you by attaching it to an e-mail message. When you receive the message, double-click the attached file to add the contact to your Groove contacts list and to send a Groove instant message to the sender. This will both confirm that you received the information and provide your Groove contact information to the sender. When you receive an instant message, you can click From to display a Contact window that provides an option to add the contact.

How to search for contacts

The Groove Web site contains a directory of all Groove accounts that have opted to list their identity information. To search the groove.net directory for contacts, either use your contacts list or select the recipients for an instant message or an invitation.

How to search for contacts from your contacts list in Groove Virtual Office

1. Open the Groove Launchbar, and then click the Contacts tab.
2. Click Add Contact, and then click a directory in the In list. For example, click Groove.net Directory.
3. Type your search criteria in the Find User box. You can sort the search results in any of the columns that are displayed. For example, you can sort by Full Name or by Personal Email. To see the full identity information for a search result, click it, and then click Properties.
4. If the search results contain the contact name that you want, click the name, and then click OK. Besides seeing the new contact in your contacts list, you should also see the contact when you initiate new Groove activities, such as when you send an instant message or when you invite people to a workspace.

How to search for contacts from your contacts list in Groove Workspace or in Groove

1. On the Go To menu, click My Contacts.
2. Click Add Contact, and then click a directory in the In list. For example, click Groove.net Directory.
3. Type your search criteria in the Search box. You can sort the search results in any of the columns that are displayed. For example, you can sort by Full Name or by Personal Email. To see the full identity information for a search result, select it, and then click vCard.
4. If the search results contain the contact name that you want, click the name, and then click OK. Besides seeing the new contact in your contacts list, you should also see the contact when you initiate new Groove activities, such as when you send a message or when you invite people to a shared space.

How to search for contacts when you address an instant message or an invitation

In Groove Virtual Office, contacts that you have added are available in the To list.

To add recipients from another source in Groove Virtual Office, follow these steps:

1. Click Add more, and then click Search for User.
2. Type your search criteria in the Find User box, click a source in the In list, and then click Find. You can sort the search results in any of the columns that are displayed. For example, you can sort by Full Name or by Personal Email.

To add recipients in Groove Workspace and in Groove 1.0, follow these steps:

1. Click Recipients, and then click a source to open the Search dialog box.
2. Type your search criteria in the Search for box. You can sort the search results in any of the columns that are displayed. For example, you can sort by Full Name or by Personal Email. If you find a match, select it, and then click OK to add the contact to the list of recipients.