1737B Microsoft Operations Framework Essentials (914465)

The following codes describe the types of changes to any part of the course:

1. Technical error or technical change
2. Clarification or simplification
3. Typographical error
4. Other

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Corrections and changes

Delivery Guide

Module 3

Date added	Page number	Error or suggested change	Type
1/16/06	69	The "Infrastructure Engineering SMF" slide reads: Lesson 1: Introduction to the MOF Process Model Lesson 2: Changing Quadrant Lesson 3: Operating Quadrant Lesson 4: Supporting Quadrant Lesson 5: Optimizing Quadrant To match the presentation slide, it should read: Key concepts -Coordinate duties across other SMFs -Ensure that technology aligns with business strategy -Develop technical design documents for infrastructure projects -Quality assurance -Reduce costs and increase efficiency with technology Objectives -Ensure coordination of infrastructure development efforts -Translate strategic technology initiatives into functional IT environmental elements -Manage technical plans for IT engineering, hardware, and enterprise architecture Ensure quality tools and technologies are delivered to users	2

Module 4

Date added	Page number	Error or suggested change	Type
1/16/06	24	To match the presentation slide, the table at the top of the page should contain one additional row at the bottom that reads: "A portfolio of business-aligned IT services", "Service"	2
1/16/06	25-28, 31, 32	The reproductions of the presentations slides for these pages should contain the process model graphic to match the presentation slides.	2

Module 5

Date added	Page number	Error or suggested change	Type
1/16/06	15	To match the presentation slide, the list at the top of the page should contain one additional item at the bottom that reads: Service is ultimately responsible for the risks to the service.	2

Lab

Date added	Page number	Lab letter	Exerc. number	Procedure name	Step number	Error or suggested change	Type

Classroom Setup Guide

Page number	Error or suggested change	Type

Trainer Materials CD

Section or folder	Path	Error or suggested change	Type

Student Materials CD

Section or folder	Path	Error or suggested change	Type