You cannot download Windows Genuine Advantage updates on a Windows XP-based computer that you purchased from an Original Equipment Manufacturer (914225)
The information in this article applies to:
- Microsoft Windows Genuine Advantage
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Media Center Edition
- Microsoft Windows XP Tablet PC Edition
- Microsoft Windows XP Starter Edition
SYMPTOMSYou cannot download Windows Genuine Advantage (WGA) updates on a Microsoft Windows XP-based computer that you purchased from an Original Equipment Manufacturer (OEM).RESOLUTIONTo resolve this issue, follow these steps: - Click Start, and then click My Documents.
- On the Help menu, click Is this copy of Windows legal?
- Follow the instructions on the Web page to validate your copy of Windows.
- After you have successfully validated your copy of Windows, you can download WGA updates.
Modification Type: | Minor | Last Reviewed: | 9/7/2006 |
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Keywords: | kbtshoot KB914225 kbAudEndUser |
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