Error message when you try to open a file in Word X for Mac: "Microsoft Word cannot load the Microsoft Office Shared Libraries" (914206)


The information in this article applies to:

  • Microsoft Word X for Mac

SYMPTOMS

When you try to open a file in Microsoft Word X for Mac, you may receive an error message that is similar to the following:
Microsoft Word cannot load the Microsoft Office Shared Libraries
This issue occurs when you double-click the file to start Word X for Mac and then open the file. You can open the document as expected when you use the Open command in Word X for Mac.

CAUSE

This issue occurs if the file association information is missing or damaged.

RESOLUTION

To resolve this issue, write the correct file association information to the file. To do this, follow these steps:
  1. Click the file that you want to open in Word X for Mac.
  2. On the File menu, click Get Info.
  3. Expand Open with.
  4. In the Open with box, click Other.
  5. In the Choose Other Application dialog box, click Applications, click Microsoft Office X, click Microsoft Word, and then click Add.

    Note If Microsoft Word is already selected in the Open with box, go to step 7.
  6. Close the Get Info window, and then double-click the file to open the file in Word X for Mac. If the file does not open as expected, go to step 7.
  7. Click the file that you want to open in Word X for Mac.
  8. On the File menu, click Get Info.
  9. Expand Open with.
  10. In the Open with box, click TextEdit.
  11. Close the Get Info window.
  12. Click the file that you want to open in Word X for Mac.
  13. On the File menu, click Get Info.
  14. Expand Open with.
  15. In the Open with box, click Other.
  16. In the Choose Other Application dialog box, click Applications, click Microsoft Office X, click Microsoft Word, and then click Add.
  17. Close the Get Info window.
Modification Type:MajorLast Reviewed:2/24/2006
Keywords:kbtshoot kbprb KB914206 kbAudEndUser kbAudGeneralUser
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