Meeting acceptance messages from users in an external domain are not delivered in Exchange 2000 Server (914196)



The information in this article applies to:

  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange 2000 Server

SYMPTOMS

Consider the following scenario. A user in a Microsoft Exchange 2000 Server organization sends a meeting request to users in an external domain. The users in the external domain accept the meeting request. In this scenario, the meeting acceptance messages are not delivered. And, the users in the external domain receive non-delivery reports (NDR). The meeting acceptance messages are queued in the local delivery queue. Additionally, the following event may be logged in the Application log:Event ID: 327
Event Type: Warning
Source: MSExchangeTransport
Category: Exchange Store Driver
Description: The following call : EcSetFileHandleProp to the store failed. Error code : -2147417836. MDB : xxxx. FID : . MID : . File : xx.EML.Note An event ID 327 message that includes error code -2147418113 may also be logged

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must install Microsoft Exchange 2000 Server Service Pack 3 (SP3) and the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup before you install the hotfix.

For more information about how to obtain both these software updates, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement

You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Excdo.dll6.0.6619.63,665,92022-Feb-200617 :07x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbHotfixServer kbQFE kbfix kbExchange2000preSP4fix kbbug kbpubtypekc KB914196 kbAudITPRO