FIX: A time-out may occur when you run the CreateBusinessUser procedure in Microsoft Provisioning System 2.0 (914066)
The information in this article applies to:
- Microsoft Provisioning System
- Microsoft Solution Offering - Hosting Messaging and Collaboration Solution
SYMPTOMSConsider the following scenario. You run the CreateBusinessUser procedure to create users in the Microsoft Provisioning System (MPS) 2.0 as part of Microsoft Solution Offering - Hosting Messaging and Collaboration (HMC) 3.0 Solution. In this scenario, a time-out may occur, and the CreateBusinessUser procedure may not run successfully. Typically, you experience this problem on large systems that have hundreds of thousands of users spread out over many Microsoft Exchange stores.RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Solution Offering - Hosted Messaging and Collaboration Solutions service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. |
| Createdatabase_hecustomerdb.sql | Not Applicable | 516 | 04-Aug-2005 | 21:01 | | Installserviceplandb.cmd | Not Applicable | 15,460 | 10-Jan-2006 | 00:14 | | Hesmtpeventsinkdatgenerator.dts | Not Applicable | 65,024 | 04-Aug-2005 | 21:01 | | Exec_spmigrateoldplandata.sql | Not Applicable | 348 | 04-Aug-2005 | 21:01 | | Fncreatehecustomerdbobject.sql | Not Applicable | 2,554 | 04-Aug-2005 | 21:01 | | Fngethecustomerdbversion.sql | Not Applicable | 873 | 04-Aug-2005 | 21:01 | | Spaddavailableplantocustomer.sql | Not Applicable | 3,846 | 04-Aug-2005 | 21:01 | | Spaddcustomerplan.sql | Not Applicable | 5,803 | 04-Aug-2005 | 21:01 | | Spaddfeaturetoplan.sql | Not Applicable | 4,112 | 04-Aug-2005 | 21:01 | | Spaddplantocategory.sql | Not Applicable | 2,820 | 04-Aug-2005 | 21:01 | | Spassignpolicytocustomer.sql | Not Applicable | 3,554 | 04-Aug-2005 | 21:01 | | Spchangecustomerasset.sql | Not Applicable | 2,929 | 04-Aug-2005 | 21:01 | | Spchangecustomerserviceplan.sql | Not Applicable | 4,440 | 04-Aug-2005 | 21:01 | | Spchangecustomerserviceplan2.sql | Not Applicable | 5,025 | 04-Aug-2005 | 21:01 | | Spchangecustomertype.sql | Not Applicable | 3,373 | 04-Aug-2005 | 21:01 | | Spchangeeventtype.sql | Not Applicable | 3,170 | 04-Aug-2005 | 21:01 | | Spchangefeature.sql | Not Applicable | 3,894 | 04-Aug-2005 | 21:01 | | Spchangeplancategory.sql | Not Applicable | 3,279 | 04-Aug-2005 | 21:01 | | Spchangeplanfeature.sql | Not Applicable | 4,233 | 04-Aug-2005 | 21:01 | | Spchangeserviceplan.sql | Not Applicable | 3,117 | 04-Aug-2005 | 21:01 | | Spchangeserviceplantype.sql | Not Applicable | 3,563 | 04-Aug-2005 | 21:01 | | Spchangestatustype.sql | Not Applicable | 3,325 | 04-Aug-2005 | 21:01 | | Spcreateassettype.sql | Not Applicable | 2,871 | 04-Aug-2005 | 21:01 | | Spcreatecustomer.sql | Not Applicable | 5,350 | 04-Aug-2005 | 21:01 | | Spcreatecustomerasset.sql | Not Applicable | 5,335 | 11-Oct-2005 | 20:00 | | Spcreatecustomertype.sql | Not Applicable | 2,995 | 04-Aug-2005 | 21:01 | | Spcreateeventtype.sql | Not Applicable | 2,838 | 04-Aug-2005 | 21:01 | | Spcreatefeature.sql | Not Applicable | 3,730 | 04-Aug-2005 | 21:01 | | Spcreateplancategory.sql | Not Applicable | 2,785 | 04-Aug-2005 | 21:01 | | Spcreatepolicy.sql | Not Applicable | 3,190 | 04-Aug-2005 | 21:01 | | Spcreatepolicydefinitiontype.sql | Not Applicable | 1,449 | 04-Aug-2005 | 21:01 | | Spcreatepolicyproperty.sql | Not Applicable | 2,463 | 04-Aug-2005 | 21:01 | | Spcreateserviceplan.sql | Not Applicable | 3,635 | 04-Aug-2005 | 21:01 | | Spcreateserviceplantype.sql | Not Applicable | 3,063 | 04-Aug-2005 | 21:01 | | Spcreatestatustype.sql | Not Applicable | 2,891 | 04-Aug-2005 | 21:01 | | Spcustomerownspolicydefinition.sql | Not Applicable | 1,801 | 04-Aug-2005 | 21:01 | | Spcustomersmtpdomainexists.sql | Not Applicable | 2,600 | 04-Aug-2005 | 21:01 | | Spdeletecustomerassetproperty.sql | Not Applicable | 3,105 | 04-Aug-2005 | 21:01 | | Spdeletecustomerplan.sql | Not Applicable | 4,127 | 04-Aug-2005 | 21:01 | | Spdeleteplanfromcategory.sql | Not Applicable | 3,040 | 04-Aug-2005 | 21:01 | | Spdeletepolicyproperty.sql | Not Applicable | 2,173 | 04-Aug-2005 | 21:01 | | Spdeleteservicecategory.sql | Not Applicable | 2,593 | 04-Aug-2005 | 21:01 | | Spgetassetproperties.sql | Not Applicable | 2,423 | 04-Aug-2005 | 21:01 | | Spgetassettypecode.sql | Not Applicable | 2,182 | 04-Aug-2005 | 21:01 | | Spgetavailableplanid.sql | Not Applicable | 3,219 | 04-Aug-2005 | 21:01 | | Spgetcategoryid.sql | Not Applicable | 2,168 | 04-Aug-2005 | 21:01 | | Spgetcustomer.sql | Not Applicable | 3,910 | 04-Aug-2005 | 21:01 | | Spgetcustomerassets.sql | Not Applicable | 4,735 | 04-Aug-2005 | 21:01 | | Spgetcustomeravailableplans.sql | Not Applicable | 2,828 | 04-Aug-2005 | 21:01 | | Spgetcustomerplan.sql | Not Applicable | 4,594 | 04-Aug-2005 | 21:01 | | Spgetcustomerpolicies.sql | Not Applicable | 2,915 | 04-Aug-2005 | 21:01 | | Spgetcustomertypecode.sql | Not Applicable | 2,268 | 04-Aug-2005 | 21:01 | | Spgetcustomer_newschema.sql | Not Applicable | 5,970 | 04-Aug-2005 | 21:01 | | Spgetmodifiedorganizations.sql | Not Applicable | 2,296 | 04-Aug-2005 | 21:01 | | Spgetplanid.sql | Not Applicable | 2,043 | 04-Aug-2005 | 21:01 | | Spgetplans.sql | Not Applicable | 7,565 | 04-Aug-2005 | 21:01 | | Spgetplansbycustomer.sql | Not Applicable | 4,427 | 04-Aug-2005 | 21:01 | | Spgetplantypecode.sql | Not Applicable | 2,250 | 04-Aug-2005 | 21:01 | | Spgetpolicy.sql | Not Applicable | 2,131 | 04-Aug-2005 | 21:01 | | Spgetpolicydefinitionsbycustomer.sql | Not Applicable | 2,945 | 04-Aug-2005 | 21:01 | | Spgetpolicydefinitionusagebycustomer.sql | Not Applicable | 1,904 | 04-Aug-2005 | 21:01 | | Spgetpolicyeventsbycustomer.sql | Not Applicable | 2,040 | 04-Aug-2005 | 21:01 | | Spgetpolicyexemption.sql | Not Applicable | 1,274 | 04-Aug-2005 | 21:01 | | Spgetpolicyexemptionbycustomer.sql | Not Applicable | 1,334 | 04-Aug-2005 | 21:01 | | Spgetpolicyproperties.sql | Not Applicable | 1,752 | 04-Aug-2005 | 21:01 | | Spgetremotewipeeventsbycustomer.sql | Not Applicable | 1,638 | 04-Aug-2005 | 21:01 | | Spgetserviceplan.sql | Not Applicable | 3,584 | 04-Aug-2005 | 21:01 | | Spgetserviceplandetail.sql | Not Applicable | 3,825 | 04-Aug-2005 | 21:01 | | Spgetstatustypecode.sql | Not Applicable | 2,309 | 04-Aug-2005 | 21:01 | | Spiscustomerplanavailable.sql | Not Applicable | 2,560 | 04-Aug-2005 | 21:01 | | Splogevent.sql | Not Applicable | 3,363 | 04-Aug-2005 | 21:01 | | Splogpolicyevent.sql | Not Applicable | 1,967 | 04-Aug-2005 | 21:01 | | Splogremotewipeevent.sql | Not Applicable | 1,998 | 04-Aug-2005 | 21:01 | | Spmigrateoldplandata.sql | Not Applicable | 3,449 | 26-Aug-2005 | 23:55 | | Spmodifyasset.sql | Not Applicable | 2,260 | 04-Aug-2005 | 21:01 | | Spmodifycustomer.sql | Not Applicable | 3,196 | 04-Aug-2005 | 21:01 | | Spmodifypolicy.sql | Not Applicable | 3,058 | 04-Aug-2005 | 21:01 | | Spmodifypolicydefinitiontype.sql | Not Applicable | 1,526 | 04-Aug-2005 | 21:01 | | Spmodifypolicyproperty.sql | Not Applicable | 2,252 | 04-Aug-2005 | 21:01 | | Spremovepolicyfromcustomer.sql | Not Applicable | 3,076 | 04-Aug-2005 | 21:01 | | Spsetallpolicystatus.sql | Not Applicable | 1,402 | 05-Aug-2005 | 01:12 | | Spsetavailableplanstatus.sql | Not Applicable | 3,239 | 04-Aug-2005 | 21:01 | | Spsetcustomerallassetsstatus.sql | Not Applicable | 2,385 | 04-Aug-2005 | 21:01 | | Spsetcustomerassetproperty.sql | Not Applicable | 3,440 | 04-Aug-2005 | 21:01 | | Spsetcustomerassetstatus.sql | Not
Applicable | 3,040 | 04-Aug-2005 | 21:01 | | Spsetcustomerassetuniqueid.sql | Not Applicable | 2,303 | 04-Aug-2005 | 21:01 | | Spsetcustomercommonname.sql | Not Applicable | 2,378 | 04-Aug-2005 | 21:01 | | Spsetcustomerstatus.sql | Not Applicable | 4,050 | 04-Aug-2005 | 21:01 | | Spsetcustomertype.sql | Not Applicable | 2,641 | 04-Aug-2005 | 21:01 | | Spsetfeaturestatus.sql | Not Applicable | 2,690 | 04-Aug-2005 | 21:01 | | Spsetplanfeaturestatus.sql | Not Applicable | 3,656 | 04-Aug-2005 | 21:01 | | Spsetpolicyexemption.sql | Not Applicable | 1,645 | 04-Aug-2005 | 21:01 | | Spsetpolicystatus.sql | Not Applicable | 2,806 | 04-Aug-2005 | 21:01 | | Spsetserviceplanstatus.sql | Not Applicable | 2,655 | 04-Aug-2005 | 21:01 | | Spsmtpdomainexists.sql | Not Applicable | 2,382 | 04-Aug-2005 | 21:01 | | Createrole_hecustomerdbrole.sql | Not Applicable | 627 | 04-Aug-2005 | 21:01 | | Hecustomerdb role permissions.sql | Not Applicable | 3,947 | 04-Aug-2005 | 21:01 | | Createtable_assettypes.sql | Not Applicable | 1,304 | 04-Aug-2005 | 21:01 | | Createtable_availableplans.sql | Not Applicable | 1,765 | 04-Aug-2005 | 21:01 | | Createtable_categoryplans.sql | Not Applicable | 1,445 | 04-Aug-2005 | 21:01 | | Createtable_customerassetproperties.sql | Not Applicable | 1,531 | 04-Aug-2005 | 21:01 | | Createtable_customerassets.sql | Not Applicable | 1,993 | 15-Sep-2005 | 21:57 | | Createtable_customerplans.sql | Not Applicable | 1,908 | 04-Aug-2005 | 21:01 | | Createtable_customerpolicies.sql | Not Applicable | 1,825 | 04-Aug-2005 | 21:01 | | Createtable_customers.sql | Not Applicable | 1,922 | 04-Aug-2005 | 21:01 | | Createtable_customertypes.sql | Not Applicable | 1,334 | 04-Aug-2005 | 21:01 | | Createtable_events.sql | Not Applicable | 1,521 | 04-Aug-2005 | 21:01 | | Createtable_eventtypes.sql | Not Applicable | 1,282 | 04-Aug-2005 | 21:01 | | Createtable_features.sql | Not Applicable | 1,594 | 04-Aug-2005 | 21:01 | | Createtable_policydefinitions.sql | Not Applicable | 2,121 | 04-Aug-2005 | 21:01 | | Createtable_policydefinitiontypes.sql | Not Applicable | 1,460 | 04-Aug-2005 | 21:01 | | Createtable_policyevents.sql | Not Applicable | 1,817 | 04-Aug-2005 | 21:01 | | Createtable_policyexemptions.sql | Not Applicable | 1,417 | 04-Aug-2005 | 21:01 | | Createtable_policyproperties.sql | Not Applicable | 1,582 | 04-Aug-2005 | 21:01 | | Createtable_remotewipeevents.sql | Not Applicable | 1,777 | 04-Aug-2005 | 21:01 | | Createtable_serviceplancategories.sql | Not Applicable | 1,413 | 04-Aug-2005 | 21:01 | | Createtable_serviceplanfeatures.sql | Not Applicable | 1,906 | 04-Aug-2005 | 21:01 | | Createtable_serviceplans.sql | Not Applicable | 1,612 | 04-Aug-2005 | 21:01 | | Createtable_serviceplantypes.sql | Not Applicable | 1,334 | 04-Aug-2005 | 21:01 | | Createtable_statustypes.sql | Not Applicable | 1,303 | 04-Aug-2005 | 21:01 | | Hecustomerdb create customerplans.sql | Not Applicable | 1,068 | 04-Aug-2005 | 21:01 | | Hecustomerdb create tables.sql | Not Applicable | 12,226 | 04-Aug-2005 | 21:01 | | Hecustomerdbmessages.sql | Not Applicable | 7,122 | 04-Aug-2005 | 21:01 |
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Minor | Last Reviewed: | 7/26/2006 |
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| Keywords: | kbHotfixServer kbQFE kbpubtypekc KB914066 kbAudITPRO kbAudDeveloper |
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