FIX: The name and number of the network adapter may be truncated in the event log entries after you install Windows Server 2003 Service Pack 1 (913953)


The information in this article applies to:

  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, 64-Bit Enterprise Edition
  • Microsoft Windows Server 2003 SP1

SYMPTOMS

When you install Microsoft Windows Server 2003 Service Pack 1 (SP1) on a Windows Server 2003-based computer, the network adapter name and number may be truncated in the event log entries of the network adapter.

For example, if you are using an Intel(R) PRO/1000 Network Adapter, an event message that resembles one of the following may be logged in the Application event log. The message that is logged depends on whether the service pack is installed.

Before you install Windows Server 2003 SP1

Intel(R) PRO/1000 MT Network Connection #1 Link has been established: 100Mbps full duplex.

After you install Windows Server 2003 SP1

Intel(R) PRO/1000 MT N Link has been established: 100Mbps full duplex.

CAUSE

This problem occurs if you install Windows Server 2003 SP1 on a computer that is running Windows Server 2003.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 SP1 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Note Windows Server 2003 SP1 is included in x64-based versions of Windows Server 2003.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, 32-bit x86-based versions with Service Pack 1
File nameFile versionFile sizeDateTimePlatform
Ndis.sys5.2.3790.2636187,39211-Feb-200602:31x86
Windows Server 2003, 64-bit Itanium-based versions with Service Pack 1
File nameFile versionFile sizeDateTimePlatform
Ndis.sys5.2.3790.2636574,46413-Feb-200602:48IA-64
Windows Server 2003, 64-bit x64-based versions
File nameFile versionFile sizeDateTimePlatform
Ndis.sys5.2.3790.2636335,36013-Feb-200602:41x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Steps to reproduce the problem

  1. Install Windows Server 2003 with SP1.
  2. Install the Intel(R) Pro/1000 MT Network Adapter or the latest drivers from Intel for the network adapter.

    Note Intel drivers for Windows Server 2003 write event log messages in different formats.
  3. Disable the network adapter, and then re-enable the network adapter.
  4. Check the event viewer to see the event log messages.

    Note You can follow these steps to view the Application event logs:
    1. Click Start, click Run, type eventvwr, and then click OK.
    2. Click Application.
    The event logs are located in the right pane.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbWinServ2003preSP2fix kbBug kbfix kbQFE kbhotfixserver kbpubtypekc KB913953 kbAudITPRO
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