Registry content is not updated until a user directly logs on to a Windows Server 2003-based computer (913698)


The information in this article applies to:

  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003 SP1, when used with:
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Datacenter Edition
    • Microsoft Windows Server 2003, Enterprise Edition
    • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition

SYMPTOMS

On a Microsoft Windows Server 2003-based computer that does not allow end users to log on directly, you may experience the following symptoms:
  • The registry lazy writer thread that performs the registry hive synchronization to update the registry does not start.
  • The registry lazy flusher thread that automatically flushes the registry hive does not start.

CAUSE

This problem occurs when the lazy writer and lazy flusher threads cannot update or flush the registry. This is because the lazy writer and the lazy flusher threads do not start until an end user directly logs on to the computer.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Ntkrnlmp.exe5.2.3790.4732,240,51224-Jan-200601:38Not ApplicableNoneRTMQFE
Ntkrnlpa.exe5.2.3790.4732,068,99224-Jan-200601:14x86NoneRTMQFE
Ntkrpamp.exe5.2.3790.4732,113,53624-Jan-200601:14Not ApplicableNoneRTMQFE
Ntoskrnl.exe5.2.3790.4732,206,72024-Jan-200601:38x86NoneRTMQFE
Srv.sys5.2.3790.324355,84004-May-200500:47x86NoneRTMQFE
Ntkrnlmp.exe5.2.3790.26242,456,06424-Jan-200602:41Not ApplicableSP1SP1QFE
Ntkrnlpa.exe5.2.3790.26242,269,18423-Jan-200614:26x86SP1SP1QFE
Ntkrpamp.exe5.2.3790.26242,309,12024-Jan-200602:15Not ApplicableSP1SP1QFE
Ntoskrnl.exe5.2.3790.26242,417,66424-Jan-200602:41x86SP1SP1QFE

Windows Server 2003, Itanium-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Ntkrnlmp.exe5.2.3790.4735,619,20023-Jan-200614:23IA-64NoneRTMQFE
Srv.sys5.2.3790.324994,30423-Jan-200614:23IA-64NoneRTMQFE
Ntkrnlmp.exe5.2.3790.26246,496,25623-Jan-200614:27IA-64SP1SP1QFE

Windows Server 2003, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Ntkrnlmp.exe5.2.3790.26244,423,16823-Jan-200614:28x64SP1SP1QFE
Ntoskrnl.exe5.2.3790.26244,444,16023-Jan-200614:28x64SP1SP1QFE

MORE INFORMATION

For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows

Your hardware manufacturer provides technical support and assistance for x64-based versions of Windows. Your hardware manufacturer provides support because an x64-based version of Windows was included with your hardware. Your hardware manufacturer might have customized the installation of Windows with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your x64-based version of Windows. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbHotfixServer kbWinServ2003SP1fix kbWinServ2003preSP1fix kbBug kbfix kbQFE kbpubtypekc KB913698 kbAudITPRO
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