Description of the Outlook 2003 post-Service Pack 2 hotfix package: January 23, 2006 (913696)

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Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix package:

• The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed. For more information about Office 2003 SP2, click the following article number to view the article in the Microsoft Knowledge Base:

  887616 Description of Office 2003 Service Pack 2

• The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Service Pack 2 installed or Microsoft Office 2003 with Service Pack 1 installed. However, we have tested this hotfix more extensively on Office 2003 with Service Pack 2 than we have on Microsoft Office 2003 with Service Pack 1. If you install this hotfix on a computer that is running Microsoft Office 2003 with Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name	File version	File size	Date	Time
Office2003-kb913696-glb.exe	11.0.8010.0	6,427,896	23-Jan-2006	21:32

Microsoft Windows Installer .msp file information

File name	File size	Date	Time
Outlookff.msp	9,357,824	23-Jan-2006	21:30
Outlookop.msp	3,729,920	23-Jan-2006	21:30

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name	File version	File size	Date	Time
Addrpars.dll	11.0.6550.0	88,264	17-Mar-2005	19:32
Dlgsetp.dll	11.0.8009.0	77,000	16-Jan-2006	23:09
Envelope.dll	11.0.8004.0	132,808	06-Dec-2005	21:44
Exchcsp.dll	11.0.6424.0	247,808	01-Mar-2005	19:27
Exsec32.dll	11.0.8000.0	346,824	22-Oct-2005	21:15
Impmail.dll	11.0.6550.0	122,056	17-Mar-2005	19:32
Oladd.fae	11.0.6550.0	158,912	17-Mar-2005	19:41
Olappt.fae	11.0.6550.0	152,264	17-Mar-2005	19:41
Oljrnl.fae	11.0.6550.0	117,960	17-Mar-2005	19:41
Olmail.fae	11.0.6550.0	113,352	17-Mar-2005	19:41
Olnote.fae	11.0.6550.0	104,648	17-Mar-2005	19:41
Oltask.fae	11.0.6550.0	147,144	17-Mar-2005	19:41
Outllib.dll	11.0.8010.0	7,613,128	20-Jan-2006	21:37
Outlmime.dll	11.0.6555.0	92,360	25-Apr-2005	18:29
Outlook.exe	11.0.8010.0	196,296	20-Jan-2006	21:35
Outlph.dll	11.0.6550.0	141,000	17-Mar-2005	19:32
Outlrpc.dll	11.0.6552.0	64,200	31-Mar-2005	18:21
Outlvbs.dll	11.0.6550.0	44,744	17-Mar-2005	19:32
Recall.dll	11.0.8001.0	39,112	01-Nov-2005	20:57
Rm.dll	11.0.6550.0	74,944	17-Mar-2005	19:32
Sc2.sam	11.0.6550.0	111,808	17-Mar-2005	19:41
Schplus.sam	11.0.6550.0	143,048	17-Mar-2005	19:41
Transmgr.dll	11.0.8000.0	100,552	22-Oct-2005	21:56

Additional notes:

• For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
• For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:

  http://office.microsoft.com/en-us/assistance/HA011525741033.aspx

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base: After you apply this hotfix, UserB receives the following error message if UserB tries to add a delegate to UserA's mailbox: The delegate will not be added. For UserB to add a delegate to UserA, you must grant Active Directory permissions to UserB. To do this, follow these steps:

1. Start Active Directory Users and Computers.
2. On the View menu, click Advanced Features.
3. Expand Your_Server, and then click Users.
4. In the right pane, right-click UserA, and then click Properties.
5. Click the Security tab, click Add, click UserB, and then click OK.
6. Make sure that the Write permissions check box is selected, and then click OK.

After you apply this hotfix, you may experience problems when you assign delegate access to users. When you try to add delegate access, you may receive the following error message in Outlook: You receive this error message when the following conditions are true:

• The SELF account does not have the "Write Personal Information" right on the user account that is trying to add the delegate.
• Exchange Server does not return a Domain Controller/Global Catalog (DC/GC) that is local to the user account. A DC/GC should be returned to the user who logs on with Outlook.

For delegate access to be assigned successfully, the SELF account must have the "Write Personal Information" right. Additionally, when the user logs on to Exchange Server, Exchange Server must be returning a DC/GC that is local to the user account's domain so that the publicDelegates attribute can be written. For more information, click the following article number to view the article in the Microsoft Knowledge Base: