How to find more information if you receive a Stop error during or after a Groove installation (913610)

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INTRODUCTION

You may receive a Stop error in Microsoft Windows during or after the installation of one of the programs that are listed in the "Applies to" section.

MORE INFORMATION

A Stop error indicates a hardware problem. For example, the stop error may indicate a problem with the hard disk, the hard disk controller, the memory, or a device driver. Although Groove products cannot directly cause a Stop error, they may access the problematic hardware or driver to trigger the error.

For more information about Stop errors on a blue screen, visit the following Microsoft Web site, type blue screen in the For box, and then click Run the search:

http://support.microsoft.com/search/?adv=0

Modification Type:

Major

Last Reviewed:

2/6/2006

Keywords:

kbprb kbExpertiseBeginner kbtshoot KB913610 kbAudKnowledgeWorker