The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
The Commonwealth Games are scheduled to be held in March 2006 in Melbourne, Australia. Several Australian states have changed the daylight saving time transition end dates to the first Sunday of April 2006. These states include:
- New South Wales
- Victoria
- Australian Capital Territory
- South Australia
- Tasmania
An update has been created for most of the current Microsoft Windows products. The update introduces a new time zone that can be used to adjust the daylight saving transition end date for 2006.
For more information about the update for Microsoft Windows products, click the following article number to view the article in the Microsoft Knowledge Base:
909915
Microsoft products do not reflect Australian daylight saving time changes for the year 2006
Microsoft Dynamics CRM does not take time zone information from the operating system. Therefore, Microsoft CRM will not reflect the new time zone that is created for Microsoft Windows when this update is applied.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem.
To resolve this problem immediately, contact Microsoft Business Solutions Technical Support to obtain the hotfix. You can log on to the Microsoft Support site and create a new support request. To do this, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Business Solutions Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in questions.
This hotfix adds the following time zones to the list of available time zones in Microsoft CRM:
- (GMT+10:00) Canberra, Melbourne, Sydney (Commonwealth Games)
- (GMT+10:00) Hobart (Commonwealth Games)
- (GMT+09:30) Adelaide (Commonwealth Games)
The new time zone should be selected only until the transition to daylight saving time occurs. Afterward, the time zone on the computer should be reset back to your regular time zone.
Installation information
Install this update on computers that are running the following software:
- Microsoft CRM 3.0 client for Outlook
- Microsoft CRM 3.0 Server
- Microsoft Business Solutions CRM 1.2 Sales for Outlook (the Outlook client)
- Microsoft CRM 1.2 Server
Prerequisites
There are no prerequisites to apply this hotfix.
Removal information
To remove this hotfix, use
Add or Remove Programs in Control Panel.
Restart requirement
If you are prompted, restart the computer after you install the hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Microsoft CRM 3.0 client for Outlook
|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 07-Sep-2005 | 19:52 |
| Microsoft.crm.dll | 3.0.5300.1067 | 375,576 | 23-Feb-2006 | 06:35 |
| Mscrmcustom.dll | 3.0.5300.1000 | 152,288 | 22-Feb-2006 | 16:59 |
| Msvcr71.dll | 7.10.3052.4 | 355,032 | 26-Sep-2005 | 16:37 |
| Pkgutil.exe | 1.2.3297.101 | 88,792 | 26-Sep-2005 | 16:36 |
| Microsoft.crm.dll | 3.0.5300.1 | 375,576 | 17-Nov-2005 | 04:42 |
| Crmhotfix.cdf | Not Applicable | 2,986 | 23-Feb-2006 | 18:46 |
| Mscrmcustom.dll | 3.0.5300.1000 | 152,288 | 22-Feb-2006 | 16:59 |
| Updspapi.dll | 6.1.22.0 | 371,936 | 07-Sep-2005 | 19:53 |
Microsoft CRM 3.0 Server
|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 07-Sep-2005 | 19:52 |
| Microsoft.crm.application.components.core.dll | 3.0.5300.1067 | 285,448 | 23-Feb-2006 | 08:34 |
| Microsoft.crm.dll | 3.0.5300.1067 | 375,560 | 23-Feb-2006 | 08:34 |
| Mscrmcustom.dll | 3.0.5300.1000 | 152,288 | 22-Feb-2006 | 16:59 |
| Msvcr71.dll | 7.10.3052.4 | 355,032 | 26-Sep-2005 | 16:37 |
| Pkgutil.exe | 1.2.3297.101 | 88,792 | 26-Sep-2005 | 16:36 |
| Microsoft.crm.dll | 3.0.5300.1 | 375,560 | 17-Nov-2005 | 04:39 |
| Crmhotfix.cdf | Not Applicable | 3,270 | 23-Feb-2006 | 18:46 |
| Mscrmcustom.dll | 3.0.5300.1000 | 152,288 | 22-Feb-2006 | 16:59 |
| Updspapi.dll | 6.1.22.0 | 371,936 | 07-Sep-2005 | 17:53 |
Microsoft CRM 1.2 Sales for Outlook (the Outlook client)
|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 07-Sep-2005 | 19:52 |
| Microsoft.crm.application.components.application.dll | 1.2.3297.215 | 183,088 | 23-Feb-2006 | 15:51 |
| Mscrmcustom.dll | 1.2.3297.204 | 121,568 | 07-Sep-2005 | 19:52 |
| Crmhotfix.cdf | Not Applicable | 3,171 | 23-Feb-2006 | 16:00 |
| Mscrmcustom.dll | 1.2.3297.204 | 121,568 | 07-Sep-2005 | 19:52 |
| Updspapi.dll | 6.1.22.0 | 371,936 | 07-Sep-2005 | 17:53 |
Microsoft CRM 1.2 Server
|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 07-Sep-2005 | 19:52 |
| Microsoft.crm.application.components.application.dll | 1.2.3297.215 | 183,088 | 23-Feb-2006 | 15:51 |
| Microsoft.crm.application.components.core.dll | 1.2.3297.215 | 215,840 | 23-Feb-2006 | 15:52 |
| Mscrmcustom.dll | 1.2.3297.204 | 121,568 | 07-Sep-2005 | 19:52 |
| Crmhotfix.cdf | Not Applicable | 3,661 | 23-Feb-2006 | 16:00 |
| Mscrmcustom.dll | 1.2.3297.204 | 121,568 | 07-Sep-2005 | 19:52 |
| Updspapi.dll | 6.1.22.0 | 371,936 | 07-Sep-2005 | 17:53 |