SYMPTOMS
After you install Microsoft Windows XP Service Pack 2 (SP2), you no longer receive Print status notification messages when you print to a network printer. This problem occurs even though all the following conditions are true:
- The File and Printer Sharing option is selected on the Exceptions tab of the Windows Firewall dialog box.
- The appropriate ports are opened for the subnet for the File and Printer Sharing option.
- The client computer and the print server are both on the same local subnet.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
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| Win32spl.dll | 5.1.2600.2846 | 101,888 | 14-Feb-2006 | 03:04 | x86 |