SYMPTOMS
Consider the following scenario. At a Special Administration Console (SAC) command prompt, you type
SAC id to display identification information about a Microsoft Windows Server 2003-based computer. This computer is using an Intel Extended Memory 64-bit Technology (EM64T) processor. In this scenario, the command incorrectly identifies the processor as an AMD64 processor.
Note The
SAC id command is used with the Special Administration Console (SAC). The SAC is included in the Emergency Management Services tools in Windows Server 2003.
For more information about the Emergency Management Services tools and about SAC commands, visit the following Microsoft Web page:
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, x86-based versions
|
| Sacdrv.sys | 5.2.3790.2625 | 72,704 | 25-Jan-2006 | 02:04 | x86 |
Windows Server 2003, x64-based versions
|
| Sacdrv.sys | 5.2.3790.2625 | 130,560 | 25-Jan-2006 | 03:44 | x64 |
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To apply this hotfix, you must add a REG_SZ entry that is named "ActualProcessorArchitecture" and that has a value of EM64T to the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SacDrv\Parameters
To add this registry entry, follow these steps:
- Click Start, click Run, type regedit in the Open box, and then click OK.
- Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SacDrv\Parameters
- On the Edit menu, point to New, and then click Key.
- For the name of the key, type Parameters, and then press ENTER.
- Click the Parameters subkey, point to New on the Edit menu, and then click String Value.
- For the name of the string value, type ActualProcessorArchitecture, and then press ENTER.
- Right-click ActualProcessorArchitecture, and then click Modify.
- In the Value data box, type EM64T, and then click OK.
- Quit Registry Editor.