A contact prints multiple times in Outlook 2002 (913268)


The information in this article applies to:

  • Microsoft Outlook 2002

SYMPTOMS

When you print your contacts in Microsoft Outlook 2002, a contact may print multiple times.

CAUSE

This behavior may occur when the following conditions are true:
  • The contact belongs to multiple categories.
  • The Expand/collapse defaults option is set to All expanded.

RESOLUTION

To resolve this issue, follow these steps:
  1. Start Outlook 2002.
  2. Click Contacts.
  3. In the Navigation pane, click the view that you want to use when you print the contact under Current View.
  4. On the View menu, point to Current View, and then click Customize Current View.
  5. Click Group By.
  6. In the Expand/collapse defaults list, click As last viewed.
  7. Click OK to close the Group By dialog box.
  8. Click OK to close the Customize View dialog box.
Modification Type:MajorLast Reviewed:1/19/2006
Keywords:kbtshoot kbcontacts kbprint kbprb KB913268 kbAudEndUser
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