The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
SYMPTOMS
You use the Callout.Config.Xml file to subscribe programmatically to the PreUpdate callout event for an appointment entity in Microsoft Dynamics CRM. You then make some changes to an existing appointment in the Workplace module or in the Service Calendar module. If you make a change to any one of the following fields, the PreUpdate callout event does not run as expected:
- Show Time As
- Start Time
- End Time
- Duration
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Installation information
Install this update on computers that are running Microsoft CRM 3.0 Client or Microsoft CRM 3.0 Server.
Prerequisites
There are no prerequisites.
Removal information
You cannot remove this hotfix.
Restart requirement
If you are prompted, restart the computer after you install the hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
|
| Crmmsg.dll | 1.2.3297.123 | 16,088 | 07-Sep-2005 | 19:52 |
| Microsoft.crm.platform.callout.manager.dll | 3.0.5300.1048 | 47,880 | 01-Feb-2006 | 14:37 |
| Mscrmcustom.dll | 3.0.5300.1000 | 162,528 | 10-Jan-2006 | 03:02 |
| Msvcr71.dll | 7.10.3052.4 | 355,032 | 26-Sep-2005 | 16:37 |
| Pkgutil.exe | 1.2.3297.101 | 88,792 | 26-Sep-2005 | 16:36 |
| Microsoft.crm.platform.callout.manager.dll | 3.0.5300.1 | 43,784 | 17-Nov-2005 | 04:38 |
| Crmhotfix.cdf | Not Applicable | 3,086 | 08-Feb-2006 | 00:29 |
| Mscrmcustom.dll | 3.0.5300.1000 | 162,528 | 10-Jan-2006 | 03:02 |
| Updspapi.dll | 6.1.22.0 | 371,936 | 07-Sep-2005 | 17:53 |