FIX: Error message in the Single Sign-On Migration utility when you try to import data from a Host Account Cache database to an Enterprise Single Sign-On database: "Invalid password or key file" (912769)
The information in this article applies to:
- Microsoft Host Integration Server 2004
SYMPTOMSWhen you use the Single Sign-On (SSO) Migration utility (Hisssomig.exe) in Microsoft Host Integration Server 2004 to import data from a Host Account Cache database to an Enterprise Single Sign-On (SSO) database, you may receive the following error message: Invalid password or key file Additionally, information that is similar to the following may be logged in the log file that the SSO Migration utility creates: *** Log started on DateTime [Time Info] Validating the file integrity
[Time Info] The validation succeeded [Time Info] Decrypting the passwords [Time Error] An error has occured while decrypting passwords (Invalid password or key file. [Time Error] The import failed (Invalid password or key file) *** Log closed on DateTime Note In the log entry, "occured" is a misspelling of the word "occurred." This problem occurs when the following conditions are true: - You are importing data that was exported from a Host Account Cache database.
- The SSO Migration utility is running on a Microsoft Windows Server 2003-based computer.
- You are exporting and importing data from a Host Account Cache database that is located on a Microsoft Windows 2000 Server-based computer.
Note This problem does not occur when the computer on which the SSO Migration utility is running and the computer where the Host Account Cache database is located are running the same version of the Microsoft Windows operating system. CAUSEThe SSO Migration utility and the Udbkey.exe utility were designed to use the default Cryptographic Service Provider (CSP) of the operating system on which these utilities are installed. The problem occurs because the default CSP on Windows Server 2003 differs from the default CSP on Windows 2000 Server. Therefore, the SSO Migration utility that is running on a Windows Server 2003-based computer cannot decrypt data from a Host Account Cache database that is located on a Windows 2000 Server-based computer.RESOLUTIONHotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2004 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. |
Hisssomig.exe | 6.0.2007.0 | 61,440 | 24-Jan-2006 | 01:55 | x86 | SP1 | Udbkey.exe | Not Applicable | 111,104 | 24-Jan-2006 | 01:55 | x86 | SP1 | Note Because of file dependencies, the most recent hotfix that contains
these files may contain additional files. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.REFERENCESTo obtain the Host Integration Server 2004 documentation, visit the following Microsoft Download Center Web site: For more information, you can also download the following Microsoft white paper:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Modification Type: | Minor | Last Reviewed: | 7/26/2006 |
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Keywords: | kbQFE kbHotfixServer kbHIS2004 kbfix kbbug kbpubtypekc KB912769 kbAudDeveloper kbAudITPRO |
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