No translation options appear when you use Office Proofing Tools to translate a document from English to Japanese in Word 2003 and in Word 2002 (912678)


The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Word 2002
Content Maintenance:47399Clarify:SOX030407700097

SYMPTOMS

In Microsoft Office Word 2003 and in Microsoft Word 2002, when you use Microsoft Office Proofing Tools to translate a document from English to Japanese, the local Japanese translation dictionary does not display any translation options in the Research panel. This problem may also occur when you translate a document from English to Korean or from English to Chinese.

CAUSE

The East Asian language proofing files are not installed on the computer.

RESOLUTION

To resolve this problem, follow these steps:
  1. Click Start, click Run, type intl.cpl, and then click OK.
  2. On the Languages tab, click to select the Install files for East Asian languages check box. Then, click OK to confirm that you want to install the East Asian languages files.
  3. Click Apply.
  4. If you are prompted to insert the Microsoft Windows XP CD-ROM into the CD drive, insert the CD, and then click OK.
  5. If you are prompted to restart the computer, click Yes. If you are not prompted to restart the computer, click Start, click Shut Down, and then click Restart.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Steps to reproduce the behavior

  1. Install Word 2003 or Word 2002.
  2. Install Office Proofing Tools.
  3. On the Tools menu, point to Language, click Translate, and then click English to Japanese.
Notice that the Japanese translation dictionary does not display any translation options in the Research panel.

REFERENCES

For more information about how to use Asian languages in Word 2003 and in Word 2002, click the following article numbers to view the articles in the Microsoft Knowledge Base:

309360 How to use East Asian languages in Word 2003 and in Word 2002 on computers that are running on Windows Server 2003, Windows XP, or Windows 2000

311013 How to enable South Asian language support for Word 2003 and Word 2002 on computers that are running on Windows Server 2003, on Windows XP, or on Windows 2000

For more information about how to add and enable additional languages in Windows, click the following article number to view the article in the Microsoft Knowledge Base:

177561 How to add and enable additional languages in Windows

Modification Type:MajorLast Reviewed:3/28/2006
Keywords:kbExpertiseBeginner kbtshoot kbprb KB912678 kbAudEndUser
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