Error message when you try to insert a clip art image in an Office 2003 program or in an Office XP program: "Clip Organizer cannot complete the operation. Error Code 0x800c0008" (912675)


The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Excel 2003
  • Microsoft Office Publisher 2003
  • Microsoft Word 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft PowerPoint 2002
  • Microsoft Publisher 2002

SYMPTOMS

Consider the following scenario. You use the Microsoft Clip Organizer to search for a clip art image in a Microsoft Office 2003 program or a Microsoft Office XP program. Then, you try to insert a clip art image in the program that you are using. In this scenario, you receive an error message that is similar to the following:
Clip Organizer cannot complete the operation. Error Code 0x800c0008.

CAUSE

This issue may occur if the firewall settings block access to the Microsoft Office Online Clip Art and Media Web site.

RESOLUTION

To resolve this issue, add the following URL to the trusted Web site list in the firewall settings:

http://office.microsoft.com/clipart

Note View the firewall documentation for more information about how to add the URL to the trusted Web site list.

MORE INFORMATION

For more information about how to add clip art to Clip Organizer in Office 2003, click the following article number to view the article in the Microsoft Knowledge Base:

897754 How to add clip art to Clip Organizer in Office 2003

Modification Type:MinorLast Reviewed:1/20/2006
Keywords:kbtshoot KB912675 kbAudEndUser
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