Warning message after you upgrade to Microsoft Dynamics CRM 3.0: "Detected custom attributes with unsupported characters in the logical name" (912212)

SYMPTOMS

After you upgrade to Microsoft Dynamics CRM 3.0, entities that reference attribute names that contain extended characters are no longer customizable. Additionally, these entities cannot be used for import operations. After you upgrade to Microsoft Dynamics CRM 3.0, you may receive the following warning message:

Warning: Detected custom attributes with unsupported characters in the logical name.

For more information about this problem, click the following article number to view the article in the Microsoft Knowledge Base:

910794 Using extended characters in attribute names in Microsoft CRM 3.0

RESOLUTION

To resolve these problems, install the Microsoft CRM Attribute Rename Tool that is provided in this hotfix package.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics CRM 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name	File version	File size	Date	Time
Attributerename.sql	Not Applicable	12,405	01-Dec-2005	15:42
Attributerenametool.exe	3.0.5300.1154	16,896	01-Jun-2006	22:32

Installation information

Install this hotfix on computers that are running Microsoft Dynamics CRM 3.0 server. This hotfix puts the following files in the C:\Program Files\Microsoft CRM\Tools folder:

Attributerename.sql
Attributerenametool.exe

For more information about how to run the Attribute Rename Tool, see the Attributerename.sql file.

Prerequisites

There are no prerequisites to apply this hotfix.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards