An error message occurs when you add or remove many users over time on a Windows Server 2003 Service Pack 1-based computer: "Insufficient resources exist on the machine to complete this operation" (911989)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Microsoft Windows Server 2003 Service Pack 1 installed to install this hotfix.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x64-based versions

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Ntkrnlmp.exe	5.2.3790.2587	4,421,120	08-Dec-2005	04:16	x64	SP1	SP1QFE
Ntoskrnl.exe	5.2.3790.2587	4,448,256	08-Dec-2005	04:16	x64	SP1	SP1QFE

Windows Server 2003, x86-based versions

File name	File version	File size	Date	Time	Platform	SP requirement	Service branch
Ntkrnlmp.exe	5.2.3790.2587	2,455,552	08-Dec-2005	03:52	Not Applicable	SP1	SP1QFE
Ntkrnlpa.exe	5.2.3790.2587	2,269,184	08-Dec-2005	03:28	x86	SP1	SP1QFE
Ntkrpamp.exe	5.2.3790.2587	2,308,608	08-Dec-2005	03:28	Not Applicable	SP1	SP1QFE
Ntoskrnl.exe	5.2.3790.2587	2,417,152	08-Dec-2005	03:52	x86	SP1	SP1QFE

Windows Server 2003, Itanium-based versions

File name	File version	File size	Date	Time	Platform
Ntkrnlmp.exe	5.2.3790.2587	6,487,040	08-Dec-2005	04:17	IA-64