When you change the Microsoft Management Console in Windows Storage Server 2003 R2, the changes are not saved (911924)


The information in this article applies to:

  • Microsoft Windows Storage Server 2003 R2

SYMPTOMS

When you change the Microsoft Management Console in Microsoft Windows Storage Server 2003 R2, the changes are not saved. For example, when you add a printer to the console, close the console, and then reopen the console, the printer is no longer listed.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must be running an R2 version of Windows Server 2003 to install this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must close and then reopen the Microsoft Management Console for the changes to take affect.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Storage Server 2003 R2, x86-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nas.mscNot Applicable68,64710-Jan-200623:12Not ApplicableSP1SP1GDR
Nas.mscNot Applicable68,64710-Jan-200623:12Not ApplicableSP1SP1QFE
Windows Storage Server 2003 R2, x64-based versions
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nas.mscNot Applicable68,64711-Jan-200604:04Not ApplicableSP1SP1GDR
Nas.mscNot Applicable68,64711-Jan-200604:00Not ApplicableSP1SP1QFE

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

MORE INFORMATION

Technical support for Windows x64 editions

Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Modification Type:MinorLast Reviewed:6/2/2006
Keywords:kbExpertiseInter kbQFE kbHotfixServer KB911924 kbAudOEM
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