Error message when you try to open a large Word document from a secure digital (SD) memory card on a Windows Mobile 5.0 software for Pocket PCs-based device: "Unhandled exception in COREDLL.DLL (0x80000002: Datatype Misalignment)" (911420)
The information in this article applies to:
- Microsoft Windows Mobile 5.0 software for Pocket PCs
SYMPTOMSWhen you try to open a large Microsoft Word document or Word Mobile document from a secure digital (SD) memory card on a Microsoft Windows Mobile 5.0 software for Pocket PCs-based device, you may experience one of the following symptoms:
- The document may not open.
- The document may take a long time to open. For example, the document may take two to three minutes to open.
Additionally, you may receive the following error message: Unhandled exception in COREDLL.DLL (0x80000002: Datatype Misalignment)
CAUSEThis problem occurs because of an architectural limitation in Word Mobile. Word Mobile is included with Windows Mobile 5.0 software for Pocket PCs. Typically, this problem occurs when a document contains complex content. For example, this problem may occur when one of the following conditions is true: - A document contains many tables.
- A document contains one table that has many rows and columns.
- A document contains many list elements.
- A document contains many paragraph changes or format changes.
A document that contains complex content uses lots of random access memory (RAM). This may cause the Windows Mobile-based device to run out of memory. MORE INFORMATIONTypically, the document opens as expected on a Windows Mobile-based device by using Word Mobile. In certain situations, other applications that are running on the Windows Mobile-based device when Word Mobile is trying to open the document may close in order to free enough program memory to open the document. You may receive the Out-Of-Memory dialog box that has the following message: The available program memory is critically low. Please close one of the following applications. If Word Mobile cannot open the document, you receive the following message: A problem with the document was encountered it cannot be opened.
Modification Type: | Major | Last Reviewed: | 12/22/2005 |
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Keywords: | kbinfo kbprb KB911420 kbAudDeveloper kbAudITPRO |
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