A contact does not appear when you click "View in CRM" on the Contact form in Microsoft Outlook to view a Microsoft Dynamics CRM contact (911392)


The information in this article applies to:

  • Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers

SYMPTOMS

When you click View in CRM on the Contact form in Microsoft Outlook to view the Microsoft Dynamics CRM contact, the contact does not appear. This problem occurs when you are using Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

Note The View in CRM button is available on the Contact form only if the contact is tracked in Microsoft CRM.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:6/19/2006
Keywords:kbtshoot kbMBSMigrate kbprb KB911392 kbAudEndUser kbAudKnowledgeWorker
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