SYMPTOMS
Consider the following scenario. A client computer connects to a Microsoft Windows 2000-based computer that has Terminal Services enabled. Additionally, the following conditions are true:
- The client computer is running an earlier operating system, such as Microsoft Windows 98.
- You have a mixed Terminal Services Licensing environment that has both Windows 2000 Server-based and Windows Server 2003-based license servers.
- The Windows 2000 Server-based license servers do not have any permanent CALs available.
- The Windows Server 2003-based license servers do have permanent CALs available.
In this scenario, the client computer does not receive a permanent Per Device client access license (CAL) from a Windows Server 2003-based license server.
Note You experience this problem intermittently. Sometimes, the client computer that has the earlier operating system installed may receive a permanent Per Device CAL from a Windows Server 2003-based license server.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required to apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit editions
|
| Lserver.exe | 5.2.3790.2587 | 349,184 | 08-Dec-2005 | 03:22 | x86 |
Windows Server 2003, x64 editions
|
| Lserver.exe | 5.2.3790.2587 | 538,112 | 08-Dec-2005 | 05:32 | x64 |
Windows Server 2003, for Itanium-based systems
|
| Lserver.exe | 5.2.3790.2587 | 996,352 | 08-Dec-2005 | 05:33 | IA-64 |