The Resultant Set of Policy tool and the Group Policy Management Console tool do not correctly display policy information on a Windows XP Service Pack 2 (SP2)-based computer (911170)



The information in this article applies to:

  • Microsoft Windows XP Service Pack 2, when used with:
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Home Edition

SYMPTOMS

Consider the following scenario. You configure a domain controller as described in the following Microsoft Knowledge Base articles:

316977 Group Policy template behavior in Windows Server 2003

816662 Recommendations for managing Group Policy administrative template (.adm) files

Then, you delete all the *.adm files from the Sysvol folder on the domain controller. Next, you start the Resultant Set of Policy tool (Rsop.msc) or the Group Policy Management Console tool (Gpmc.msc) and then view policy settings on a Microsoft Windows XP Service Pack 2 (SP2)-based computer. However, these tools do not correctly display the policy information. Additionally, an Extra Registry Settings section appears in the Resultant Set of Policy tool instead of the policy descriptions that you expect.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows XP SP2 installed.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Gptext.dll5.1.2600.2821199,68004-Jan-200604:07x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:7/26/2006
Keywords:kbfix kbbug kbQFE kbhotfixserver kbpubtypekc KB911170 kbAudITPRO