FIX: The two-tiered message transmission retry feature resends messages too many times in the Connected Services Framework Order Handling Standard Business Event 2.5 (911105)

CAUSE

The two-tiered message retry feature counts the messages that it sends against the total number of messages that it should send. However, this count does not include messages that cause exceptions. Therefore, the two-tiered message retry feature resends the messages too many times when you send batched billing events to some earlier billing mediation systems. For example, you experience this problem when you send messages to the XACCT Technologies billing system.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File name	File version	File size	Date	Time	Platform
Microsoft.csf.reliabledelivery.dll	2.5.0.1082	53,248	08-Nov-2005	00:46	x86

To apply this hotfix, follow these steps:

Run the 256674_intl_i386_zip executable to extract the Microsoft.csf.reliabledelivery.dll file.
Click Start, click Run, type services.msc, and then click OK.
In the Services snap-in, stop the Billing SBE service.
Copy the Microsoft.csf.reliabledelivery.dll file to the following locations.
- %root%:\Program Files\Microsoft CSF\BillingSBE\VASAdapterService\Bin\
- %root%:\Program Files\Microsoft CSF\BillingSBE\IptvWebService\Bin
Start the Billing SBE service.
Close the Services snap-in

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.