You receive a "Component Registration Failure" error message, a "Critical Process Failure" error message, or a "Tuner Not Found" error message after you install Update Rollup 2 for Microsoft Windows XP Media Center Edition 2005 (910905)


The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

After you install Update Rollup 2 for Microsoft Windows XP Media Center Edition 2005, you may experience one or more of the following problems:
  • When you try to open My TV, you may receive the following error message:
    Component Registration Failure

    Some of the files needed to play radio or video are missing or corrupt. Media Center component registration may have failed.
  • When you try to configure an Internet connection, you may receive the following error message :
    Critical Process Failure

    A critical Media Center process has unexpectedly failed. If problems persist, please restart your machine and try again, or contact technical support. Code: 3
  • When you try to set up the TV signal, you may receive the following error message:
    Tuner Not Found

CAUSE

These problems may occur in the following scenario:
  1. Microsoft Windows XP Media Center Edition 2005 is reinstalled or updated in such a way that certain .NET Framework files are retrograded.
  2. Update Rollup 2 is installed.
In this scenario, the problem occurs because the wrong version of the Mscoree.dll file is installed on the computer. Update Rollup 2 requires Mscoree.dll version 1.1.4322.2032 or a later version.

Note The Mscoree.dll file is installed in the following folder:

C:\Windows\System32

RESOLUTION

To resolve this problem, install Microsoft .NET Framework 1.1 Service Pack 1, and then reinstall Update Rollup 2 for Windows XP Media Center Edition 2005:
  1. Install the .NET Framework 1.1 Service Pack 1 by downloading the Microsoft .NET Framework Version 1.1 Service Pack 1 Redistributable Package. To do this, visit the following Microsoft Download Center Web site:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38

  2. Reinstall Update Rollup 2 for Windows XP Media Center Edition 2005. To do this, visit the following Microsoft Download Center Web site:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=e5daf37e-e243-4410-bc51-81cf2b56fe6e

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/
Modification Type:MajorLast Reviewed:11/17/2005
Keywords:kbExpertiseBeginner kbtshoot kberrmsg KB910905 kbAudEndUser
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