The session remains locked when you call ExitWindowsEx(EWX_LOGOFF|EWX_FORCE,NULL) in Windows XP (910849)



The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional x64 Edition

SYMPTOMS

When a program calls ExitWindowsEx(EWX_LOGOFF|EWX_FORCE,NULL) in Microsoft Windows XP, the Windows session remains locked.

This problem occurs when the following conditions are true:
  • The DisableCAD Group Policy setting is enabled.
  • A user has locked the Windows session.
  • A screensaver is running that has the On resume, password protect option turned on.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Restart requirement

You must restart your computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
File nameFile versionFile sizeDateTimePlatformSP requirement
Licdll.dll5.1.2600.1776398,84819-Nov-200504:03x86SP1
Winlogon.exe5.1.2600.1776483,32819-Nov-200503:44x86SP1
File nameFile versionFile sizeDateTimePlatformSP requirement
Licdll.dll5.1.2600.2800423,93619-Nov-200504:14x86SP2
Winlogon.exe5.1.2600.2800503,80819-Nov-200503:48x86SP2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MajorLast Reviewed:8/7/2006
Keywords:kbWinXPpreSP3fix kbBug kbfix kbQFE kbhotfixserver kbpubtypekc KB910849 kbAudITPRO